As part of a large enterprise's IT department, you most probably have or plan to deploy Lync in order to:
- Improve employees’ productivity
- Reduce travel and telecoms costs
- Better support remote workers
But you could also be among of the 80% of enterprises using Desktop Sharing, VoIP and video from Lync who experience applications performance problems. Isn’t it a catch 22? Not really, if you have the right tools in place to adapt your network to the major IT change that is deploying Lync.
There is no denying that UC can impact your network, and the state of your network can impact your UC. On the one hand, Lync flows strongly increase complexity, are very dynamic, difficult to predict and highly sensitive to the network quality. On the other hand, UC real-time traffic requires stable delay, low jitter and guaranteed bandwidth in a very dynamic environment. In the end, poor end-user Quality of Experience means limited adoption, increasing number of helpdesk calls and threatens the ROI of your Lync deployment.
Able to control the entire application traffic that runs over the WAN, Ipanema provides your enterprise with a direct connection between application performance and your business requirements to:
- Guarantee each and every VoIP call and Videoconference quality;
- Protect other business critical applications against bandwidth hungry and less critical flows;
- Monitor user adoption and adapt performance objectives to real usage.
Ipanema helps you maximize the adoption of Lync, with an average 15% decrease in travel costs and a 90% adoption rate after 6 months.
For more information, read the white paper: Guarantee Lync performance over your WAN
“By end of June, KBC bank will have 15,000 users on Lync online spread in its bank branches and headquarters. We can’t take the risk that our users didn’t get an optimum Quality of Experience therefore we chose Ipanema to guarantee the Quality of Service of our network as well as the performance of our business critical applications such as bank transactions and VoIP”, explains Bart Adriaensen, Head Telecom and UC² eWorkplace, at KBC Group NV.
In the next post, we will delve into KBC’s Lync deployment and its use of the Ipanema solution.